Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. Every day we deliver to customers around the world providing the very highest levels of responsiveness at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. This process usually takes between 3-5 business days to complete. 
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes between 14-21 business days. US orders normally take between 5 and 10 days to arrive at their destination after processing but can take longer from time to time. 

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the cost of shipping.

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.